Return/Refund Policy
If an item turns out to not be the right choice for you, please return the unworn product along with a copy of your receipt.
- All returns must be postmarked within 14 days from the date of delivery of an item.
- All items must be in the same condition in which you received them, tags still attached.
- The original shipping charge is not refunded when returning items.
- Unfortunately, we cannot accept returns on sale items or gift cards.
Please send returns to:
RePlay Kidswear
4 Bean Hil Rd.
Huntington, MA 01050
Please note that you are responsible for return postage and any loss or damage to the products in the process of return.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@replaykidswear.com.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@replaykidswear.com.